Reliable, scalable, future-ready: AudioCodes extends the value of Teams for customer experiences with Azure Communication Services and Voca CIC

With the increasing demand for holistic, connected customer experiences, CX and unified communications are going hand-in-hand more than ever before. Today, anyone can become a citizen agent, directly assisting customers via the Teams phone system. Cloud-based CX solutions make it easy for an enterprise to leverage service capabilities to employees…

13/02/2025Azure Communication Services Blog

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