Azure Communication Services September 2024 Feature Updates

The Azure Communication Services team is excited to share several new product and feature updates released in August 2024. (You can view previous blog articles.) Enhancing Custom App Experiences with Microsoft Teams We’re announcing a set of enhancements for developers building custom app and website experiences that connect to…

08/10/2024Azure Communication Services Blog

Share:

You may be interested in

Messaging Connect: Global SMS Coverage Now Available in Azure Communication Services
Azure Communication Services Blog,
For developers building intelligent, automated communication experiences with Microsoft Azure Communication Services (ACS), global SMS coverage has long been a constraint. Today, we’re removing that barrier. We’re excited to announce the public preview…
28/07/2025
Azure Communication Services July 2023 Feature Updates
Azure Communication Services Blog,
The Azure Communication Services team is excited to share several new product and feature updates released in June 2023. (You can view previous blog articles here.)     This month’s update…
10/07/2023
Introducing Azure Communication Services UI Library to Xamarin & .NET MAUI
Azure Communication Services Blog,
Introducing Azure Communication Services UI Library to Xamarin & .NET MAUI Azure Communication Services provides Calling Composite experiences on mobile platforms, a library that makes it easy for developers to…
28/02/2023
Tech Mahindra and Microsoft enhance patient experiences with intelligent communication capabilities
Azure Communication Services Blog,
In my first post after the holiday break, I am excited to announce a collaboration between Tech Mahindra and Microsoft to help enterprises realize the power of intelligent communication…
26/01/2024
Accelerate customer outcomes with Azure AI Services and Azure Communication Services
Azure Communication Services Blog,
I’m excited to share the release of the latest installment of Microsoft Mechanics, showcasing how businesses can achieve more across every customer interaction by integrating intelligence into their communications with…
25/09/2023
Part 2 – Multichannel notification system using Azure Communication Services and Azure Functions
Azure Communication Services Blog,
In the first part of this topic, we setup all the Azure resources like the Azure Communication Services for Email, SMS, WhatsApp for Business and developed the Azure Functions code for the…
28/10/2024
Teams Phone extensibility powered by Azure Communication Services
Azure Communication Services Blog,
Today, CCaaS providers are using Gen AI to improve customer experience by advising human agents and automating workflows. However, interactions are split between UCaaS like Teams and CCaaS systems, limiting…
17/03/2025
Create next-gen voice agents with Azure AI’s Voice Live API and Azure Communication Services
Azure Communication Services Blog,
Today at Microsoft Build, we’re excited to announce the General Availability of bidirectional audio streaming for Azure Communication Services Call Automation SDK. Unveiling the power of speech-to-speech AI through Azure…
20/05/2025
Moving Email Traffic from Exchange to Azure Communication Services
Azure Communication Services Blog,
Today, businesses are continuing to modernize their email infrastructure and are looking to boost security, scalability, and efficiency. In addition, with Exchange recently announcing limits for external recipients (ERRL, TERRL),…
05/06/2025
Azure Communication Services June 2024 Feature Updates
Azure Communication Services Blog,
Data Retention with Chat threads Developers can now create chat threads with a retention policy between 30 and 90 days. This feature is in public preview. This policy…
19/06/2024
Conversational AI applications with Azure Communication Services and the Azure OpenAI Realtime API
Azure Communication Services Blog,
At Microsoft, we’re dedicated to helping businesses create seamless, interactive experiences that blend advanced communication capabilities with the power of artificial intelligence. We're shipping an updated set of samples, documentations,…
17/03/2025
Azure Communications Services and Azure Open AI Reimagine Customer Support and Business Insights
Azure Communication Services Blog,
Contact and support centers are often the first point of contact for customers who need assistance, information, or feedback from an organization. However, managing a large volume of inbound and…
22/02/2024