Azure Communication Services at Microsoft Build 2024
Join us in-person in Seattle or virtually for Microsoft Build 2024 from May 21 to 24. We're excited to share the latest updates from Azure Communication Services with the developer…
16/05/2024
Reliable, scalable, future-ready: AudioCodes extends the value of Teams for customer experiences with Azure Communication Services and Voca CIC
With the increasing demand for holistic, connected customer experiences, CX and unified communications are going hand-in-hand more than ever before. Today, anyone can become a citizen agent, directly assisting customers via the Teams phone system. Cloud-based CX solutions make it easy for an enterprise to leverage service capabilities to employees…
13/02/2025Azure Communication Services Blog
You may be interested in
Ignite 2024: Bidirectional real-time audio streaming with Azure Communication Services
Today at Microsoft Ignite, we are excited to announce the upcoming preview of bidirectional audio streaming for Azure Communication Services Call Automation SDK, which unlocks new possibilities for developers and…19/11/2024MS Build Recap and Upcoming Events
Wow, what a week at Microsoft Build 2024. We had a fantastic experience watching the amazing innovations in AI and Copilot world and connecting with so many of you from…04/06/2024Guest Post: Send emails with PowerShell and managed identity using Azure Communication Services
Today, we’re featuring a guest author, Luke Murray, a Microsoft Most Valuable Professional (MVP) for Azure. He’s written an article we’re sharing below, focused on Azure Communication Services Email and PowerShell.…14/11/2024Azure Communication Services at DEVintersection & Microsoft Azure + AI Conference
This week, DEVintersection and the Azure + AI conference is bringing together technology enthusiasts from around the world, and it's shaping up to be the must-attend event for all things…04/12/2023December 2024 Feature Updates
The Azure Communication Services team is excited to share several new product and feature updates released in September through December 2024. (You can view previous blog articles.) As the year…16/12/2024Azure Communication Services in Healthcare Update – HIMSS & BUILD 2023
HIMSS Global Health Conference The HIMSS23 conference was held during the week of April 17-21 in Chicago, IL. It is no surprise that AI took center stage at HIMSS this…01/06/2023From Call Transcripts to CRM Gold: AI-Powered Post-Call Intelligence
Call transcripts are full of business intelligence that never makes it to your Customer Relationship Management (CRM) software. Customer sentiment, promised follow-ups, escalation signals – all lost in walls of…24/09/2025Learning Series: Azure Communication Services Fundamentals
Are you looking to integrate powerful communication features like WhatsApp, SMS, email, or video calling into your applications? Join us for "Azure Communication Services Learning Series | Fundamentals", a weekly…27/03/2025Building an AI Receptionist: A Hands-On Demo with Azure Communication Services and OpenAI
Ever missed an appointment because of a rigid SMS system? What if you could text a change and get an immediate, natural response that understands your intent and confirms a…13/08/2025Azure Communication Services January 2024 Feature Updates
The Azure Communication Services team is excited to share several new product and feature updates released in December 2023. (You can view previous blog articles here.) This month’s update…10/01/2024Azure Communication Services May 2024 Feature Updates
The Azure Communication Services team is excited to share several new product and feature updates released in April 2024. (You can view previous blog articles here.) See this month’s…10/05/2024