Reliable, scalable, cost-effective: AudioCodes extends the value of Teams for customer experiences with Azure Communication Services

With the increasing demand for holistic, connected customer experiences, CX and unified communications are going hand-in-hand more than ever before. Today, anyone can become a citizen agent, directly assisting customers via the Teams phone system. Cloud-based CX solutions make it easy for an enterprise to leverage service capabilities to employees…

12/02/2025Azure Communication Services Blog

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