Azure Communication Services February 2024 Feature Updates

The Azure Communication Services team is excited to share several new product and feature updates released in January 2024. (You can view previous blog articles here.) This month’s update describes the changes to Virtual Rooms below: Dial out to PSTN Remote mute call participants Call recording Closed captions…

07/02/2024Azure Communication Services Blog

Share:

You may be interested in

Generate and send SMS and Email using Azure OpenAI Services and Azure Communication Services
Azure Communication Services Blog,
Many organizations, for example, schools during a significant weather event, need to rapidly communicate ad hoc updates via SMS or Email. With Azure Communication Services and Azure OpenAI Services, we…
31/05/2023
Azure Communication Services March 2023 Feature Updates
Azure Communication Services Blog,
The Azure Communication Services team is excited to share several new product and feature updates released in February 2023. (You can view previous blog articles here.) This month’s update…
06/03/2023
Build 2023: Transforming customer experiences with automated, AI-assisted communication
Azure Communication Services Blog,
Today at Microsoft Build we shared that Azure Communication Services will be releasing new capabilities for businesses to build intelligent and effective interactions with their customers. These releases are helping…
23/05/2023
10 Things You Might Not Know You Could Do with Azure Communication Services
Azure Communication Services Blog,
Azure Communication Services gives developers the building blocks for voice, video, chat, SMS, and more. But the real magic happens when you start combining those capabilities with other Azure services…
01/08/2025
Join Azure Communication Services at Microsoft 365 Conference in Las Vegas, Nevada
Azure Communication Services Blog,
We are excited to represent Azure Communication Services and lead a session at the Microsoft 365 Conference on Wednesday, May 3rd in Las Vegas, Nevada. We invite you to join us…
28/04/2023
February 2025 Feature Updates
Azure Communication Services Blog,
The Azure Communication Services team is excited to share several new product and feature updates released in January 2025. You can view previous blog articles. 1. Calling Native SDKs add…
25/02/2025
Catch Up on the Azure Communication Services Fundamentals Series
Azure Communication Services Blog,
This April, we partnered with Microsoft Reactor to deliver a four-part webcast series designed to help developers get started with Azure Communication Services. Each 20-minute episode focused on a different…
05/05/2025
Building a WhatsApp AI bot for customer support
Azure Communication Services Blog,
Building a WhatsApp AI Bot for customer support In this blog post, we’ll explore how to build a customer support application that integrates with WhatsApp using Azure Communication Services…
24/10/2024
Teams Phone extensibility powered by Azure Communication Services
Azure Communication Services Blog,
Today, CCaaS providers are using Gen AI to improve customer experience by advising human agents and automating workflows. However, interactions are split between UCaaS like Teams and CCaaS systems, limiting…
17/03/2025
Azure Communication Services at the European Cloud and Collaboration Summits
Azure Communication Services Blog,
We are gearing up for the European Cloud and Collaboration Summit next week from May 14 -16 in Wiesbaden, Germany with four engaging sessions for our developer audience. These conferences…
10/05/2024
Azure Communication Services Virtual Rooms is now Generally Available
Azure Communication Services Blog,
Virtual Rooms, a new set of APIs from Azure Communication Services, that enables developers to build rich communication experiences with a higher degree of control and structure is now generally…
14/06/2023
NTT DATA and Microsoft pair up to modernize customer communications with generative AI
Azure Communication Services Blog,
A core component of business-to-customer communication includes the contact center. However, many companies have committed to multi-year agreements with contact center services that have been surpassed by technological advances in…
02/04/2024