Improve the call experience for your customers
The most important aspect of building a communication solution is ensuring that the end-user is able to successfully join a call. However, it is well known that users can face…
06/03/2023
Get insights from customer interactions with Azure Communication Services and Azure OpenAI Service
Customer conversations are a gold mine of information that can help service providers create a better customer experience. When a customer contacts a service provider, they are often routed between different departments and speak to different agents to address their concerns. During the conversation, the customer is usually asked to…
30/03/2023Azure Communication Services Blog
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