Improve the call experience for your customers
The most important aspect of building a communication solution is ensuring that the end-user is able to successfully join a call. However, it is well known that users can face…
06/03/2023
Accelerate customer outcomes with Azure AI Services and Azure Communication Services
I’m excited to share the release of the latest installment of Microsoft Mechanics, showcasing how businesses can achieve more across every customer interaction by integrating intelligence into their communications with Azure AI Service and Azure Communication Services. Watch the video here and read on to learn more. …
25/09/2023Azure Communication Services Blog
You may be interested in
Build 2024: Effective & intelligent communication for apps interacting with Teams and WhatsApp
Today at Microsoft Build, we shared that Azure Communication Services will soon release new capabilities for developers to shape the workflows they need to deliver faster, enriched communication experiences to…21/05/2024Help customers reach your organization with click-to-call for Microsoft Teams Phone
Click-to-call for Microsoft Teams Phone is now available. Organizations can enable customers to easily reach their sales and support members on Microsoft Teams with just a single click. By adding…26/03/2024HCLTech and Microsoft drive intelligent B2C communications for the enterprise
I am excited to announce that our collaboration with HCLTech is now live and we are able to bring the best of HCLTech's implementation to Microsoft clients globally to help…01/11/2023Transitioning Smoothly from Twilio to Azure Communication Services
Twilio recently announced that their Programmable Video API will be deprecated effective December 5, 2024. Azure Communication Services offers real-time video calling solutions for developers looking to migrate from Twilio’s Video…30/01/2024Azure Communication Services at the European Cloud and Collaboration Summits
We are gearing up for the European Cloud and Collaboration Summit next week from May 14 -16 in Wiesbaden, Germany with four engaging sessions for our developer audience. These conferences…10/05/2024Azure Communication Services April 2023 Feature Updates
The Azure Communication Services team is excited to share several new product and feature updates released in March 2023. (You can view previous blog articles here.) This month’s update…03/04/2023Azure Communication Services February 2024 Feature Updates
The Azure Communication Services team is excited to share several new product and feature updates released in January 2024. (You can view previous blog articles here.) This month’s update…07/02/2024Azure Communication Services April 2024 Feature Updates
The Azure Communication Services team is excited to share several new product and feature updates released in March 2024. (You can view previous blog articles here.) See this month’s…05/04/2024Azure Communication Services September 2023 Feature Updates
The Azure Communication Services team is excited to share several new product and feature updates released in August 2023. (You can view previous blog articles here.) This month’s update…12/09/2023Ignite 2023: Creating value with intelligent application solutions for B2C communications
Today at Microsoft Ignite we shared that Azure Communication Services will soon release new capabilities for developers to shape the workflows they need to deliver faster, personalized communication experiences to…15/11/2023Azure Communication Services July 2023 Feature Updates
The Azure Communication Services team is excited to share several new product and feature updates released in June 2023. (You can view previous blog articles here.) This month’s update…10/07/2023