Tell Us What You Think!
Hello Azure Communication Services users! As we enter 2024, we'd like to take the opportunity to hear what you think of the Azure Communication Services platform. We'd love to hear…
19/01/2024
Customer conversations are a gold mine of information that can help service providers create a better customer experience. When a customer contacts a service provider, they are often routed between different departments and speak to different agents to address their concerns. During the conversation, the customer is usually asked to…