10 Things You Might Not Know You Could Do with Azure Communication Services

Azure Communication Services gives developers the building blocks for voice, video, chat, SMS, and more. But the real magic happens when you start combining those capabilities with other Azure services to solve real-world problems. This blog isn’t a feature list or a product pitch. It’s a collection of creative, practical…

01/08/2025Azure Communication Services Blog

Share:

You may be interested in

Copilot in Azure is now integrated in the Voice and Video Insights dashboard
Azure Communication Services Blog,
We’re excited to announce the public preview of Copilot in Azure integrations in the Voice and Video Insights dashboard of your Azure Portal. This dashboard provides overview and debugging guidance…
20/03/2025
Azure Communication Services September 2023 Feature Updates
Azure Communication Services Blog,
The Azure Communication Services team is excited to share several new product and feature updates released in August 2023. (You can view previous blog articles here.) This month’s update…
12/09/2023
Catch Up on the Azure Communication Services Fundamentals Series
Azure Communication Services Blog,
This April, we partnered with Microsoft Reactor to deliver a four-part webcast series designed to help developers get started with Azure Communication Services. Each 20-minute episode focused on a different…
05/05/2025
Azure Communication Services at Microsoft Build 2024
Azure Communication Services Blog,
Join us in-person in Seattle or virtually for Microsoft Build 2024 from May 21 to 24. We're excited to share the latest updates from Azure Communication Services with the developer…
16/05/2024
Help customers reach your organization with click-to-call for Microsoft Teams Phone
Azure Communication Services Blog,
Click-to-call for Microsoft Teams Phone is now available. Organizations can enable customers to easily reach their sales and support members on Microsoft Teams with just a single click. By adding…
26/03/2024
From Call Transcripts to CRM Gold: AI-Powered Post-Call Intelligence
Azure Communication Services Blog,
Call transcripts are full of business intelligence that never makes it to your Customer Relationship Management (CRM) software. Customer sentiment, promised follow-ups, escalation signals – all lost in walls of…
24/09/2025
Reliable, scalable, future-ready: AudioCodes extends the value of Teams for customer experiences with Azure Communication Services and Voca CIC
Azure Communication Services Blog,
With the increasing demand for holistic, connected customer experiences, CX and unified communications are going hand-in-hand more than ever before. Today, anyone can become a citizen agent, directly assisting customers…
13/02/2025
Improve the call experience for your customers
Azure Communication Services Blog,
The most important aspect of building a communication solution is ensuring that the end-user is able to successfully join a call. However, it is well known that users can face…
06/03/2023
Lockheed Martin & Librestream boost mission readiness with secure video collaboration platform
Azure Communication Services Blog,
The following is a public press release from Lockheed Martin & Librestream announcing the launch of their secure video collaboration platform. In an effort to continue ensuring armed forces are…
18/06/2025
Introducing Azure Communication Services UI Library to Xamarin & .NET MAUI
Azure Communication Services Blog,
Introducing Azure Communication Services UI Library to Xamarin & .NET MAUI Azure Communication Services provides Calling Composite experiences on mobile platforms, a library that makes it easy for developers to…
28/02/2023
Build an AI Email Responder with OpenAI and Azure Communication Services
Azure Communication Services Blog,
Customer support is vital but often bogged down by repetitive queries like password resets, billing issues, and basic troubleshooting. Automating these common responses frees up valuable time, allowing your team…
10/06/2025
Learning Series: Azure Communication Services Fundamentals
Azure Communication Services Blog,
Are you looking to integrate powerful communication features like WhatsApp, SMS, email, or video calling into your applications? Join us for "Azure Communication Services Learning Series | Fundamentals", a weekly…
27/03/2025